Being a customer-first organization starts with being data-first. In the world of impact-based organizations, a key problem is developing strategies to maximize donor engagement. As you know, donors come from different backgrounds, locations, and demographics with varying giving and communication preferences. So why do we treat them all the same?

On June 30, the Supreme Court of the United States (SCOTUS) struck down Biden’s student loan forgiveness plan of up to $400 Billion dollars, denying millions of Americans the chance to get up to $20,000 of their debt erased.

As federal student loan payments are coming due in September for the first time since the pandemic began, many economists fear that this decision could push the economy to a recession.